SMS / Text Messaging Terms & Consent

Effective date: July 25, 2026 · Galbraith LLC (“Galbraith”), Carrollton, Ohio, USA

Galbraith LLC (“Galbraith,” “we,” “us”) provides operational and customer-care SMS/MMS messaging for Galbraith, Galbraith Trucking, JG Trucking, Self Storage rental units, customer care, support, and related Galbraith business operations. This page explains who receives messages, what messages may include, how consent is collected, and how to opt out.

The essentials: Recurring operational and customer-care SMS/MMS messages may be sent to employees, staff, drivers, contractors, applicants, customers, self storage prospects, tenants, renters, authorized contacts, and support contacts who have provided consent or initiated a business request. Messages are sent from 330-919-6264. Message frequency varies by role and business activity. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Galbraith does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

1. Who receives messages

This is a private, business-operations and customer-care messaging program — not consumer marketing. Messages may be sent to employees, staff, drivers, contractors, applicants, customers, self storage prospects, tenants, renters, authorized contacts, and support contacts who have provided consent or initiated a business request. It is not offered to the general public for advertising.

2. What we send (message types)

Messages may include dispatch assignments, load or site details, schedule and route changes, safety or weather alerts, payroll and timekeeping reminders, staff notices, recruiting or application follow-up, onboarding messages, customer care, service reminders, self storage unit inquiries, reservation follow-up, rental or lease document links, move-in instructions, gate or access notices, invoice or payment reminders, maintenance notices, support updates, forms, maps, photos, invoices, and other Galbraith business records.

Galbraith messages may include branded links controlled by Galbraith, including links under galbraith.llc and company-owned branded domains used for dispatch details, schedules, forms, rental documents, invoices, support requests, maps, photos, and status pages. Galbraith does not use public URL shorteners for this messaging program.

We do not send marketing, promotional offers, political messages, sweepstakes, third-party lead generation, or unrelated advertising through this program.

3. How you consent (opt-in)

Recipients opt in through employment applications, onboarding documents, employee handbook acknowledgement, contractor onboarding, rental or lease paperwork, customer service requests, web forms with an unchecked SMS consent box, paper forms, verbal consent, or by directly contacting Galbraith and providing a mobile number for replies about a business matter. Consent is not a condition of employment, purchase, rental, or service. If a recipient opts out, Galbraith may use another available business contact method where practical.

You can see the exact opt-in wording on our SMS consent example page. Message and data rates may apply.

4. Message frequency

Frequency is recurring and varies — it depends on your role or request and on day-to-day operational activity (for example, the number of dispatches, schedule changes, or support items in a given week).

5. How to opt out (STOP) and get help (HELP)

Reply STOP to unsubscribe from Galbraith text messages, or HELP for help — reply directly to the message you received from 330-919-6264. For support, call 330-691-5415 💬 or email dispatch@galbraith.llc. Carriers are not liable for delayed or undelivered messages.

6. Cost

Message and data rates may apply. These are charged by your mobile carrier under your own plan; we do not control them. Carriers are not liable for delayed or undelivered messages.

7. Privacy — we do not share your number

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. We do not send marketing, promotional offers, political messages, sweepstakes, third-party lead generation, or unrelated advertising through this program. Numbers are used only to operate this messaging program and are handled in line with our Privacy Policy. We use a reputable messaging provider (for example, Twilio) that processes messages solely on our behalf.

8. Who the message is from (brand / DBA disclosure)

Messages may identify the applicable Galbraith operation, including Galbraith LLC and its Galbraith Trucking, JG Trucking, Self Storage rental unit, customer care, support, and related Galbraith business operations.

Sending number. Galbraith operational and customer-care SMS/MMS messages are sent from 330-919-6264. Our dispatch, safety, and support line is 330-691-5415.

Verifying a message. If you receive a text claiming to be from Galbraith that comes from any number other than those listed above, treat it as suspicious. Do not click links in it. Call us at 330-691-5415 to confirm before responding.

9. Supported carriers

Available on major U.S. wireless carriers. Carrier support may change and is not guaranteed.

10. Changes

We may update these terms from time to time; material changes are reflected by updating the effective date above.

11. Contact

2187 Canton Rd NW, Carrollton, OH 44615
Text messaging: 330-919-6264
Dispatch & safety: 330-691-5415 💬
dispatch@galbraith.llc
galbraith.llc